PayEx has packaged end-to-end solutions for all postpaid
services with billing, for example land line telephony, mobile telephony, VoIP
telephony and broadband.
These solutions cover the functionality requirements of most
operators, and can be implemented rapidly. These solutions contain the
following main components:
Customer Relationship Management (CRM)
- Mediation
- Rating
- Billing
- Invoice distribution
- Ledger Service
- Debt Collection
- Long-term Monitoring
All solutions can be usefully combined with the options
contained under Value Added Services.
PayEx Customer Relationship Management (CRM) has an
integrated module for handling the loading of cash cards, with support for
verification and for altering balances in real time, loading history and
reports via the customer relationship management system. This solution supports
the following loading options for the end customer:
- Direct payments
- Card payments
- Direct debit (autogiro)
- Scratch codes
- Invoice
PayEx also has an account based solution suitable for all
types of prepaid telecommunications services. This solution is based on an
account which is loaded with the amount paid in by the customer, and which is
then charged for the amount of traffic generated by the customer until the
balance has been exhausted.
PayEx is a large group of companies with a very broad
portfolio of products and services, many of which can be combined with our more
traditional telecommunications products and services. Here are some examples of
services from other parts of the group which can generate added value for
companies in the telecommunications market.