Customer satisfaction is key as Sector Alarm chooses to partner PayEx
Sector Alarm, the second largest and fastest growing security alarm company in the Nordic region with around 100,000 private customers today, is outsourcing its invoicing and payment management procedures to PayEx to make them as efficient as possible.
With effect from 1 March 2010 all Sector Alarm customers in Sweden and Norway will be invoiced via PayEx. Outsourcing will ensure high quality and efficient services and enable Sector Alarm to concentrate on its core business activities.
As a company Sector Alarm sets great store by customer satisfaction. This, together with a determination to continue to maintain the same profitable growth, means the company places high demands and expectations on its business partners.
Sector Alarm CFO Eystein Lund explains why the company specifically chose PayEx
“Thanks to its standardised solutions that can readily be customised to suit our needs and our customers, PayEx will help us live up to our strategic goal of ensuring continued profitable growth,” says Lund.
With a customer base that is evenly split between Sweden and Norway, plus plans for further international expansion, Sector Alarm needs a business partner that spans national borders and also offers solutions tailored to the local rules and demands of each country.
“It is imperative that we have robust and seamless electronic solutions for customers, sales agents and installers that are closely integrated with our current ERP solutions and at the same time easy to use. The fact that we also recognised some of our own entrepreneurial spirit in the PayEx culture made our choice of business partner if anything even easier,” adds Lund.
“Sector Alarm’s fundamental values are based on security and secure solutions. That they have chosen PayEx as their business partner, confirms to us that our services are of high quality which is something we are very proud of,” says, John Martinsson, Sales Manager Finance, PayEx Norway.
For more information please contact:
John Martinsson, Sales Manager Finance Norway
Tel +47 4888 2510
john.martinsson@payex.com
Eystein Lund, CFO, Sector Alarm Holding AS
Tel +47 906 02 127
eystein.lund@sectoralarm.com
About Sector Alarm
Sector Alarm was founded in Norway in 1995 and has since grown into a group with over 500 employees in four countries (Sweden, Norway, England and Spain). Sector Alarm is a total supplier of home security systems and associated security services for private residences. Sector Alarm supplies bespoke solutions for each individual home with alarm products against intruders, fire and water damage. Read more at www.sectoralarm.se